Project Management & Planning | CyberSecurity | IT Operations & Performance Management | Business Process Improvement & Automation | Business Analytics & Intelligence | Contingency Analysis | Vendor Management | Examining and Understanding End-User needs and Solutions Delivery
Recognized technology thought leader and strategist with more than a decade of business building experience, both in developed and developing markets. Champion of “transforming the way business is done” by anticipating the needs of the business and delivering relevant solutions that drive concrete value. Excels in delivering high returns on technology investments, leveraging open source to reduce costs, and known for increasing revenue via new and progressive business models. Valued for strengths in proactive problem solving and for possessing the vision and direction needed to integrate the complex array of systems and people, aligning information systems and business needs into cohesive solutions. An impassioned team leader, who mentors with purpose and understands that strong working relationships create great teams that produce exceptional results.
2014 – Current
Chief Information Officer
Town of Hamden
Recruited to be town’s first CIO, in order to develop and implement corporate IT strategy, long term system maintenance plans, policies and procedures. Initiated and managed project portfolio, working closely with Mayor’s and Finance offices on organization wide process automation and improvement initiatives.
Enabled highly-informed, data-driven decision making capabilities for the executive office by conceptualizing and implementing a centralized reporting and cross-departmental analysis system that drastically reduces time, effort and resources needed to analyze key constituent services requirements and manage the organization’s operations.
Proposed $9.7 million in CapEx/OpEx savings through server and desktop virtualization, by eliminating duplicate infrastructure across departments, standardizing equipment purchases, and reducing IT administrative labor and overtime support costs.
Developed organization’s first IT Cybersecurity policy and business continuity plan that led to the direct prevention of a ransomware extortion of $420,000 with minimal impact to business operations.
Enhanced incident response time by 85.7% and reduced production issues by 48% utilizing results based metrics to improve organization-wide performance.
Transformed payroll operations into a completely digital and automated process, reducing production time by 3 days, reducing staff needed to produce it by 3 FTE, and achieving a 76% reduction in OpEx related to payroll production.
Conceived and led organizational re-branding initiative transforming town’s outmoded image with a modern aesthetic and message.
Spearheaded implementation of an enterprise wide system that allows constituency to report non-emergency neighborhood issues via mobile application, instantly notifying responsible organizational stakeholders and optimizing services delivery efficiency.
2011 – 2014
Information Technology Manager
Hamden Police Department
Recruited to provide management and technical expertise to a failing 40 million dollar project. Initial designs created by outside consulting firm were insufficient and non-functional, mandating complete re-engineering to provide for town-wide VOIP, video surveillance, and data. Additionally, I was also entrusted to act as project manager to elements of the project not involved with IT Operations as well, ensuring adherence to design specifications and schedules.
Evaluated current and future technologies in strategic direction planning and budget preparation. Lead purchase planning to support both short and long-term IT initiatives, while cultivating vendor relationships and communicating effectively across the organization to build focused and productive teams.
Directed the coordination of implementation tasks involving third party vendors to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the programs.
Built custom centralized reporting server that achieved 100% user acceptance after redesigning hundreds of report variations into a single set of standardized reports.
2008 – 2011
Senior Network Specialist
Created, implemented, and administrated strict security protocols for sensitive law enforcement data with an invisible impact on the end users. Designed and implemented robust, highly-available architecture that maximized stability on critical law enforcement infrastructure throughout 40 state and local agencies.
Consulted with clients to identify key requirements, defined project scopes, developed project plans and schedules, provided leadership to internal teams on projects and daily production issues. Facilitated issues resolution. Prepared and presented timely status reports to senior management.
Often called upon to act as expert technical liaison to senior clients, as well as local and state officials.
Mentored staff in methodology and best practice in project management and project planningleading to increasingly shortened project deployment times and decreased project implementation costs.
Led development team in leveraging an open-source solution to cut costs and reduce development time in creating a state-wide encrypted communication and file-sharing system for law enforcement personnel.
Proactively tested and deployed Network Intrusion Detection systems with customized signatures, on both the network edge and inside the network core to provide real-time threat detection on network infrastructure carrying sensitive data.
Successfully introduced additional revenue stream for network services, utilizing existing resources at no additional costs to the company, which led to me directly administrating and supporting a mixed IT infrastructure for countless state and local agencies in Connecticut. Daily responsibilities required being hands on with Cisco networking equipment, Microsoft Exchange and SQL, (both in administration and disaster recovery situations), Active Directory and Group Policy administration, VmWare Vsphere, and Dell Equalogic and EMC SANs.
Dec 2007 – 2008
Hired to overhaul network architecture for IT systems comprised of operations, customer support, and proprietary tools; and also to assist on new network deployments. Reliably delivered software and services to client base, while minimizing network deployment costs.
Designed and carefully executed new network architectures and virtualized solutions at several agencies with ancient and sometimes failing infrastructure without downtime or data loss.
Created internal knowledge-base for the company and wrote several technical articles for it to assist in more efficient exchange of information within the company and improved efficiency of training new personnel.
Customized an open-source network monitoring application into a proprietary automated network management solution spanning 40+ geographically unique locations and 1000+ servers, capable of automatically addressing software and network issues autonomously with the ability to notify key personnel automatically via sms and email. Solution slashed countless dollars spent on employee overtime expenses and eliminated support calls almost entirely.
Delivered superior customer service experience when required and was successful in changing the cultures of several hostile client environments to foster a better working relationship.
Performed Cisco IPSEC VPN configuration to 40+ remote locations to facilitate server monitoring, storage management and server performance tuning.
2006 – 2007
Regional Systems Specialist
BURTEK (Acquired by Honeywell in 2007)
Conceptualized, developed, and taught a networking class for lower-tier technicians and direct distributors that was adopted company-wide and was taught in 3 countries. The class was directly responsible for improved problem handling at lower levels, a marked decrease in ticket escalation, and an increase in sales for IP based products.
Streamlined electronic device repair process utilizing industry standard client/server imaging technologies to reduce turnaround time from a month to often less than a day.
Managed entire East Coast operations of equipment customization, repair, return, and rma tracking.
2002 – 2006
Support Team Leader
Sacred Heart University formed a partnership with Dell and created a new IT support team for the university and I immediately embraced the challenge to create a new IT organization from the ground up. Started as a Technician in the first year, working to manage the 40 person team my next 3 years. Major activities included end user support, new technology deployments, and asset tracking.
Implemented a ticket tracking system to track and assign workloads fairly and effectively.
Proficiently administrated daily operation of Windows servers and systems for 4000+ end users.
Performed extensive software and hardware troubleshooting on a daily basis, with absolutely perfect client satisfaction on every review.
EDUCATION & ENRICHMENT
Society for Information Management
CAA, Focus on Predictive Analytics
The Alpha Group Center for Crime and Intelligence Analysis
Member, Executive Board
Microsoft IT Advisory Council
MS, Network Security/Cryptography (i.p)
Sacred Heart University
BS, Computer Science
Sacred Heart University
SSA Martin McBride
Federal Bureau of Investigation
We see businesses with much bigger budgets that are unable to handle incidents as quickly and technically as Mario… Based on my 15+ years of experience working cyber crime in the State, I’m happy to report that Mario is better than any IT security folks working for any Town or PD in the State of Connecticut.
Analyst, Department of Defense
Mario DiNatale is a proactive and highly motivated individual that possesses exceptional capabilities as well as strong conceptual knowledge within the IT/CS field. His ability to bridge the gap between the public and private sector has proven invaluable to our organization on numerous occasions. Utilizing innovative and open source alternatives, he has helped keep us on track and within budget. He is a reliable, punctual, and detail oriented person that consistently accomplishes his tasks on time. I would highly recommend Mr. DiNatale for any security or IT related needs.
Mario has demonstrated the skills government and businesses need to achieve sustainable success. He was vital in the growth of my company by consulting MediaLynx on my software development team. Mario is disciplined, meticulous individual who understands risk and how to mitigate it. I can say this assuredly based on our working relationship.
Lynn M. Souza
CEO, Connect Computer
Mario is a highly organized, goal oriented, and hard working IT Professional…It has been honor to work with him on numerous projects.
Chief Edward Lennon Jr.
East Haven Police Department
Mario has been an invaluable asset to our department and has always responded to our needs in a highly technical and expeditious fashion.
Director of Community Development, RecruitiFi
Mario is a consummate professional … There are few that I have worked with that bring the intangible attributes of enthusiasm and pride in craftsmanship that Mario does. He is an asset to any organization he works with or for.
I got to not only work with Mario but also gain an immense amount of knowledge from him in the process. He is a man of trust and loyalty, who did whatever he could to satisfy me as a potential client while also becoming a good friend I can count on to this day.
I have known Mario for many years and he has always been on the bleeding edge of technology. Staying ahead of the curve as a thought leader, Mario leverages his expertise to help organizations he’s working with accomplish their IT goals faster, while reducing costs and becoming more secure.
Deputy Chief Mike Doody
North Branford Police Department
Mario DiNatale has worked for the North Branford Department for the last several years as the IT consultant… He is a great asset to our organization and we would be in trouble without his knowledge and experience.
Michael W. Iezzi
United Office Furniture
Mario is also an individual I know I can count on in a crisis. In several instances when I had a software or hardware emergency, Mario made my company a priority and resolved the issues quickly. Due to his fast customer service, my company experienced little-to-no downtime.
National Security Agency
Mario and his technical expertise, in my opinion, have proven to be more valuable to our nation’s defense capabilities than any precision guided munition.
Server and Virtualization Specialist, Stratosphere Networks
Mario is an excellent executive and technologist. He combines all the traits of a technology manager and a forward looking technology expert.
Drop Me A Line
One of the most sought-after talents of tech world, Mario DiNatale has garnered a reputation as one of today’s most prolific technology visionaries, while simultaneously distinguishing himself as a charismatic and versatile executive in a variety of roles and projects.
Mario is currently the CIO of Spectrum Virtual, prior to which he was the CIO of Hamden, Connecticut. Mario also acts as a mentor and adviser to the Google Incubator startup Kricket.
With his recent involvement in the takedown of the Teslacrypt Ransomware ring, he has further cemented his position as one of the world’s foremost cybersecurity researchers and continues to act as a cybersecurity adviser to a multitude of Law Enforcement and Intelligence organizations.
Born to blue collar, immigrant parents in a suburb of New Haven, CT, legend has it that Mario was born with screwdriver in his hand and started voiding warranties shortly thereafter. After being raised on a steady diet of thin crust pizza and hacker conventions, he decided to pursue a degree in computer science (much to his parent’s apprehension). On the day he left for college, his father told him that he didn’t know if there was any money in “computers”, handed him a shovel and told him that if that whole “computer thing” didn’t pan out, this shovel would still be here waiting for him.
Spare time activities include brazillian jiu-jitsu, imbibing copious amounts of espresso, and reading books on quantum physics. He still has that shovel.
-----BEGIN PGP PRIVATE KEY BLOCK----- lQPGBFeMEzMBCAC+VEXus7UuARy3QPOdvWRSHS4pn6Z/1eogOdU+otLUpyxegFHB +d1rM2PJG4qsuxs427RZmfRw3j1OqRAa6XfJ+qUs8AlGrAFQMIcCc7nyJQBhX9si tj0QqjOUnfwHcoc6EnVjZk75lh5fcDHu7MZVgGTFh1jVyrmlwDc1dDDoK746cSWQ NvsD8ObkDEjD7TssYN0yYpmwbG6FiLWx6tiVHyS95AAGR1aj7ogtD2XMfaVZ3nIM N9xnA1bf06Am8zmicqfRIOYQ/nalmIyFXGU1/QctvZCZiSoWKz94tAhJxijWgfNO /sVRAXU1tK+38+yV7BG8l9SKyui+kz15h7sVABEBAAH+BwMCTEmtAqruTvveGkps T1b1/DPVoc2Yiq5WJw3CUQ+j/z6dpQ7IS/JQgBg/JoRMi4TzfV8V/XD4bZ+vTWDU jzMXM9c/POjfXWVa/5+UskUwTUUZX0jR4tFExrXkWqidymtuWWVmrzbUML5U3lPS NyyDy4geI810lFyeV3NFK00zN45kFX7KXusBWtQ9fj6XDXB6XTIa29QfeeiKtlKn loboOd7qUVkcfGnshiFT0grryDHHVhuVvAmHuBQQs2q75eK5YdcduYA7L2wDgsqy nU+bnI3/Nqnzuaa/PIrJsd9ByVEP7GU6CFF0+vm0uW2WpI13PhULI+uybfWvOm+7 4E83IVRvm/KEgsOfg9MKM8UO1SWLzIJnfWY96U8RNxze76UNvTBLfJTvj2oXkxVZ qKQVp6H7mSsjDRRUTA0nDbLuny5+CMZ6oU9hGpyy8u+r0lULT5gSFTkey6UqFhZ8 ViyJcHNqhFJDg7g+7ICl7cjSBRLU2QoLypHxQ3HAMb1WMo21vDV/HXE1HTx6YGFe 3BhaSCA8bcrFAjcr4RiNr/7imTj3u+vIRjUQESFdPKHmS1mBQaVg2JTNYle9xwBJ aqqAQ2DfFoade9p9h5nWstIdQy1uJrCo3ccEA/5rvlH+54MLVPc34XfiRNa/4Pb7 RzmO37XlzUYmY8htMaQrvsPqw2O4S4FZo33Fo2IYzMmvFZTW5jyINgBJcBsRs+Yq S0l/E3fIQTVtEQYab/DO+vs5YZyQh6nwbk8CDq2kS4qT7hclQbdqXdhbqJI0YDnS RQ6dcs0voebKXuS0bYzoFDBz+X2kQJOV9Ux1W3u0ftNLrddEyfIpKlIV1PvsY1Uv 6EAgWEPWLtavNYpW1ybcpwtrmIFMk5GeLpNWLRQAHJT+PmSajSTs7+jIKVF3UHSV GlX8544fFdwitB1NYXJpbyBEaU5hdGFsZSA8bWFyaW9AbTRyLmlvPokBNwQTAQgA IQUCV4wTMwIbAwULCQgHAgYVCAkKCwIEFgIDAQIeAQIXgAAKCRCct+9Truld2orF B/9mpgmIgn7gZxH8WfcLxivYbiecOnfRtMest5Km2tpSOKh0XxuODkaKicc4HDnw C2MmxM42AGfNRX4/nt2ZJbxFwK+jjZ9jZrb6g2re7iLp50kcfbE8TWfzjmhtsHjX ev8PgTFDt2vam60kCHabFHsBqCSFBGlPCKcxPDxD+h+d38VMiOJE3TEecy7FI4yq 7/16IRvJs57hy6KgDy4hnAyfQAh9b6tG8Ic5a7RyCaJoel/iqjaHmm6gBmyVrsCk VbaVOKiTtaTc393rz0giJ+PMyWthXSDtP71N+R8RY78iFD1AWB2Qfw4GdfMgOK6P arC0rFVASWjRoqxpafIVsLDlnQPGBFeMEzMBCAD4qBOZU6iuLrWBlZ/KFExmSbkH +0KSu93QLXEeJ0K7pqNmGbnV787gVGgfV1DRDE1dnYYIHolnubG481v4PrjdDiXz zVEJ+wGvZIKztAqxsHiaQwgW6vw/W/qsN+yQ2HGQErLW7Ce3XG/Vkb1MJ+A/QMav NPDqXO9qqeK/9PzJdg2PxRzd/RT0eOWBhWhgZEr08mKn2+3eNUqkN0PFII4vv/Jo fmPMTAse2cGhDpI5+0dYqgtIxVE4JMkaiITVi7krwc+vMGQJ0ODmrkxWhFYFc93P 8PswTzo8cSWZucYPFSOsTnBZIOjw7boZ4tRJ+kiVBUSsIbxtKGV1kBi695qTABEB AAH+BwMCxCRZySse/lbeQgosiIicv1MTGRUFwfyVc/hNxMpl0lp31Vlfyg8JOy8z wxyOTgOUluWA35x5m/uAvG+LYV+e4zkF1VvjuDjaDZCTZGBefCfQAggBKizpUlF0 dGLt33z6qnC4+wOi6xrXZwhYdkYG6pAYMdVrBhvBucgaPXogSxEyChKVe268eS0e btCeQnm6HXl3zw6cxfdeefs/LD/Im63D/5la9ITcQ5MOxFjkjDhxC72dFl7qDjr5 Ub9P4/9kMZMumqDKybZr8vxc3C85v4gF+nMVzh5nNKC0f7wyoUazmFr/o++SUAs/ cROnj/tJ+goJKFgjFFyRKDpZZlT3CZRQBQknMaIsPHCxRDGCnAOph699UkNzDxU/ I4dtHMe8/nlryuTuxRQ1i3uTMbSFReyJ5u9pCDsl7RzMi03BZy02FBigWB25UR39 eKJ6cno8f74LbFQxE+n18v4hNoEfSJsEJrHxbaXDhbs9pjAgz64kfnncMb4miIo4 qlIvlmHfZKRomNY1zDEbbakfnb9vfZn13bTT3Cwbwh2Lz4lzfgvYkS6p3PTgPICd YJLrzQ494nqzt5ABb0q5S3nSROyXhIa81rv7xQyu95mcV2BVlg6ZX5/V05UU442s ZpnRBm41XF7f+r9KENkpaDpFJfIUxhRNMWlXpjlMACFmmwXODmHwksQHWcl6ooWs 9sRp4YhpnrZkZvrOe1lzRXdBs8FnEeLLNG+SyNiaFCPsJVZDZBZlAhwUkM4PD2H8 jWgyYs4rT857jQmDMfWcIwHYqalpCLWKnUQarYi8vfyO8g2Pgmu7OeNB5k9vSZd4 rxyel3YJXO1+9M+/wIFpsrlATN4EyAIsciufH/NPrcIuDPwf42hiq7/nkp7jvgwZ Uf39dYxBG+K9AtFTUpT6uT8jW0qRTZwR7P3ciQEfBBgBCAAJBQJXjBMzAhsMAAoJ EJy371Ou6V3aWgwIAKssPOF0+tc4rZUW7DTl4wgYlEahh+kKjqi8J5cN8cftCEJq eVIb+D5wntYud5GCgzsjkLqNFqc8OPZQMG4ohIoGBfvv7YJ6hpr6HChiSVKG4OAH NpAzuuzipzHAJz4aNYEjU2pGMt9RFeivRiNLP90YMm+uFN9C5v4J+w0tgMK/e8QW giPsXitkbQ5BPokTbMFdBpl9LojjbZgVOu4BaGdrEg+beCt5wkY1L0Z/vVJIQWfv uTWEXKllaQlA/gLzKp16fgtgyaonnba6IPsP9poM6JmrrEaI+4aR5Vq6pUq9GNmz kAwtbj2sJW9ckfBRsNWBLLEsNfbYlOKejJNRyWc= =LyzN -----END PGP PRIVATE KEY BLOCK-----